Reflection on Interaction Patterns

Interaction patterns create order in the team. If one wishes to reflect upon these, categories are required, i.e. attention foci towards which one can direct one’s observations. This is similar to buying clothes, where one can look out for size, colour, fit, or material. Which categories of the interaction pattern can a team call upon …

Time Pressure and Reflection

Even the saying is legendary: “I don’t have time to sharpen my saw!”, the carpenter says as he works with his blunt tools and wipes the sweat from his brow. The operative (output) pressure, which can nowadays be found almost everywhere, makes it difficult to take the time for the fundamentals and, for example, to …

Decision-Making Models

If a team wishes to ensure that problem and interest positions are handled equally in meetings, then both foci must feature in the presented decision-making models. This is not usual and self-understood. Often, in presentations, only the problem aspects of a topic are objectively listed (and, also, very frequently rather one-sidedly in favour of the …

Meetings Structure

An important form of work for teams is meetings. Therefore, particular importance is attached to the organisation, structure and course of meetings for the guiding process goal processing. It is helpful to pay regard to the following points, in order to recognise the pattern of a team, or to observe how it interacts with the …

Goal Communication

The question as to whether managers and teams, on the whole, need a high level of intelligence on the cognitive or emotional level, in order to perform well, becomes superfluous in view of the guiding process goal processing. One needs to both enforce and make acceptable correct and functional solutions or outcomes in the organisation. …

Goal Communication

The ways and means in which one communicates about goals, is one of the most important processes in teams. The function of the team goal is a focusing on actions and intentions. System-theoretically, stability is always a circular, dynamic process, never a once-only action. Therefore, goal communication cannot and may not, at least in complex …

Functional Systems

This term emerges from sociology (N. Luhmann) and fundamentally helps in the description of the modern world. Until the 17th century Society was organised by the fact that it had regulated affiliations and clear stratifications, usually by birth right: nobility, clergy, peasants, knights, trader’s guilds, craftsmen organised in associations and many more. This ensured stability; …

Rational Choice Theory

One main stream of organisational science is the Rational Choice Theory (D. C. North). It assumes that human actors in organisations make decisions which rest upon firm alternatives. Furthermore, the assumption is that these actors have a clear picture about what consequences their decisions will probably have, and that the actors will principally decide for …

Goal Clarity

“But it is clear, what we are working towards here!“, the team leader says to the coach. However, it is naïve or even careless to believe that a written or expressed goal is automatically clear. ‘Clear’ is easily confused with ‘defined’. In social systems, though, nothing can be defined, because one cannot copy any identical …

Goal and Goals

Of course, very few teams have only one goal. Most of them have a goal pool (we can thank Eberhard Stahl for this term), out of which different tasks also emerge. With regard to the stability of the team and its ability to consistently process decision-making conflicts, it is, however, essential to create unity about …